Find the source first
- Run the cold tap. If cold water smells too, the gas is in the well water itself.
- Run the hot tap. If only hot water smells, the cause is usually the water heater, not the well.
- Check after time away. A smell that is strongest after the water has sat, such as first thing in the morning or after a holiday, often points to bacteria in the well or plumbing.
If only the hot water smells
Most water heaters have a magnesium anode rod that protects the tank from corrosion. In some well water, it reacts with sulphate and bacteria to produce hydrogen sulphide. Replacing it with an aluminium-zinc anode, or a powered anode, usually solves the problem. Do not simply remove the anode; the tank will corrode much faster without it.
If the cold water smells too
The gas is in the groundwater, often produced by sulphur-reducing bacteria in the well or the aquifer. Options depend on how strong it is:
- Light smell: an activated carbon filter can be enough
- Moderate to strong smell: an air-injection or oxidizing filter, often combined with iron removal
- Bacterial source: shock chlorination of the well, sometimes followed by ongoing treatment
Iron and sulphur often show up together in this area, which is why one properly chosen filter can fix both the smell and the orange staining.
Is it safe?
At the levels usually found in household water, hydrogen sulphide is mostly a taste and odour problem rather than a health risk. But it can corrode plumbing and fixtures, and the smell itself makes the water unpleasant to use. Because a smell can also come from bacteria, it is worth having the well tested for bacteria as well. Public Health Ontario tests private well water for bacteria free of charge.
Common questions
Will a water softener remove the smell?
No. A softener removes hardness, not hydrogen sulphide. You need a filter designed for sulphur, installed before the softener.
Why did the smell start suddenly?
Changes in the well, a new water heater, or a period of low use can all trigger it. Testing the hot and cold water separately is the quickest way to narrow it down.
Can I shock my well myself?
It is possible, but getting the chlorine concentration and contact time right matters, and it will not fix a smell coming from the water heater. We can test first so you treat the actual cause.
More guides
- How Often Should You Pump a Septic Tank in Ontario?
- 7 Signs Your Septic Tank Is Full
- Is Guelph Water Hard? What It Means for Your Home
- Iron in Well Water: Orange Stains, Metallic Taste and How to Fix It
- What Size Water Softener Do I Need? A Guide for Guelph-Area Homes
- How to Test Your Well Water in Wellington County
- Reverse Osmosis vs Bottled Water: Which Is Better for Your Home?