Common problems
- No water at any tap
- Pressure that surges or drops while a tap is running
- The pump clicking on and off every few seconds, a sign of a failed pressure tank
- The pump running constantly
- Air spitting from taps or sudden cloudy water
- A tripped breaker that trips again when reset
Before you call
Check the breaker for the pump and the pressure gauge near the tank. Note what the gauge reads and whether you hear the pump running. That information helps the contractor bring the right parts.
Do not keep resetting a breaker that trips. A shorted pump or wire can damage the control box.
Submersible and jet pumps
Most drilled wells in the area use a submersible pump down the well casing. Older and shallow wells may use a jet pump in the basement. Submersible pumps are pulled with a pump truck, so replacement is a job for a well contractor rather than a general plumber.
Where we can help
We connect homeowners with well pump repair contractors in Guelph, Puslinch & Aberfoyle, Erin & Hillsburgh, Rockwood & Guelph/Eramosa, Fergus & Elora and Ayr & North Dumfries.
Questions about well pump repair
Is no water an emergency?
For most households it is. Say so when you call so we can look for a contractor with the earliest availability.
How long does a well pump last?
Submersible pumps commonly last 10 to 15 years, depending on how hard they work and how much sediment is in the water.